Don't believe me? Investigate for yourself. For example you can search online and find many stories where the Attorney General in multiple states have went after State Farm Insurance for fraudulent practices against consumer, multiple class action lawsuits and they even went so far as to buy a judge in Illinois in order to have an effect on the outcome of a trial.
I'm not saying any other insurance companies aren't terrible as well I'm just saying that it's my personal opinion that this company is a nationwide criminal operation that should be investigated by the U.S. Justice Dept. for violation of RICO statutes.